Returns & Exchanges
At Gist Yarn, we want you to be completely satisfied with your fibers and tools. If a product doesn't meet your weaving needs, you can return unused items in their original condition within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number to request a return authorization and confirm your items are in original, resalable condition.
- 2.Package Your Fibers
Carefully pack the yarn or weaving equipment in its original packaging to ensure it remains clean and tangle-free during transit.
- 3.Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse facility.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method, typically processed within 5-7 business days.
